Terms of Service

1. Acceptance of Terms

By accessing or using zoom1031.com (the "Platform"), creating an account, or initiating an exchange through Zoom1031 Inc. ("Zoom1031," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use the Platform.

These Terms constitute a legally binding agreement between you and Zoom1031 Inc., a California corporation.

2. Services

Zoom1031 acts as a licensed Qualified Intermediary (QI) under IRC Section 1031 and Treasury Regulation §1.1031(k)-1. Our services include:

• Drafting and executing exchange agreements, assignments, and related documentation.
• Receiving and holding exchange proceeds in FDIC-insured, segregated escrow accounts.
• Monitoring the 45-day identification and 180-day exchange completion deadlines.
• AI-powered document analysis and compliance review using our proprietary agent system.
• Coordination with title companies, escrow officers, and replacement property sellers.
• Human review by a licensed Qualified Intermediary specialist for complex exchanges.

3. Eligibility

To use Zoom1031, you must:

• Be at least 18 years of age.
• Be a U.S. taxpayer subject to U.S. federal income tax.
• Hold the relinquished property for investment or productive use in a trade or business (not personal use).
• Have legal authority to enter into this agreement on behalf of yourself or any entity you represent.

4. Exchange Funds

Exchange proceeds are held in FDIC-insured, fully segregated escrow accounts maintained at federally regulated financial institutions. These funds:

• Are never commingled with Zoom1031's operating funds or the funds of other clients.
• Earn interest at prevailing rates, credited to your exchange account.
• Are released only pursuant to the terms of your signed Exchange Agreement, and only at your written direction to an identified replacement property seller or back to you upon exchange termination.

FDIC insurance covers up to $250,000 per depositor per institution. Exchanges involving proceeds above this threshold may utilize multiple institutions or sweep accounts. Ask your specialist for details.

5. Fees

Zoom1031 charges a flat fee per exchange based on the selected service tier. Fees are due at exchange initiation and are non-refundable once the exchange is initiated and the Exchange Agreement is executed.

• Basic — $495 flat fee. Single replacement property, standard delayed exchange.
• Standard — $795 flat fee. Up to 3 replacement properties, AI + human QI review.
• Premium — $1,595 flat fee. Unlimited properties, all exchange types including reverse and improvement exchanges, dedicated QI specialist.

Additional fees may apply for wire transfers, overnight document delivery, or out-of-scope services requested after exchange initiation. All fees are disclosed in advance.

6. Not Legal or Tax Advice

We strongly encourage you to consult with a qualified tax advisor (CPA or Enrolled Agent) and legal counsel before initiating or completing any 1031 exchange. Your individual tax situation may involve complexities not captured by our standard review processes.

7. Deadline Responsibility

While Zoom1031 provides automated deadline alerts and monitoring, you — the exchanger — are ultimately responsible for meeting all IRS-mandated deadlines, including:

• 45-Day Identification Deadline: You must identify replacement properties in writing within 45 days of the closing date of your relinquished property. No extensions are available. Failure to identify forfeits your exchange.
• 180-Day Exchange Completion Deadline: You must close on a replacement property within 180 days of the relinquished property closing, or by your tax filing deadline (including extensions), whichever is earlier.

Zoom1031 is not liable for missed deadlines resulting from your failure to act, failure to respond to alerts, or circumstances beyond our control.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Zoom1031's total cumulative liability to you for any claims arising out of or related to these Terms or our services shall not exceed the total fees paid by you to Zoom1031 for the exchange giving rise to the claim.

Zoom1031 is not liable for:

• Failed exchanges resulting from your inaction, failure to meet deadlines, or failure to identify suitable replacement properties.
• Market conditions, financing failures, or third-party actions (title companies, sellers, lenders) that prevent exchange completion.
• IRS audits, tax assessments, or penalties arising from your exchange, including positions taken on your tax return.
• Indirect, incidental, consequential, punitive, or special damages of any kind.

9. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, with the arbitration seated in San Francisco, California.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. You waive any right to participate in a class action lawsuit or class-wide arbitration.

10. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email and/or by posting a prominent notice on the Platform at least 30 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

We recommend reviewing these Terms periodically. The "Last updated" date at the top of this page indicates when these Terms were last revised.

11. Contact

For legal inquiries, questions about these Terms, or to report a violation: